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Frequently asked questions

What is the return policy?

Received a defective item or your order got damaged in transit? No worries! We will send you a new one free of charge as long as you contact us at infopawloveme@yahoo.com within 2 days of your receipt of the product.

Want to change or cancel your order? We can cancel an order that has not been processed yet. In order to cancel your order, we must hear from you at the latest by 11.59 PM EST on the day of ordering. Otherwise your order will be processed and shipped out according to our terms. Please note that any orders that have already been packed or shipped cannot be cancelled. Contact us at support : infopawloveme@yahoo.com

Order lost in transit? In some rare cases your order can take longer to arrive. Although this is due to shipping conditions we do not directly control, we can offer you a full refund if your order is not delivered within 20 business days since shipping. Note: for faster shipping, some of your Items may arrive in multiple packages.

How long does shipping take?

Orders are processed within 1–2 business days. Delivery typically takes 7-15 business days, depending on your location.

How can I track my order?

Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your delivery.

What payment methods do you accept?

We accept all major credit and debit cards, as well as other secure payment methods available at checkout.

How can I contact customer support?

If you have any questions or need assistance, please contact our customer support team through our contact page or by email. We aim to respond within 24–48 business hours.

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2 in 1 WATER BOTTLE FOR DOGS AND CATS

2 in 1 WATER BOTTLE FOR DOGS AND CATS

$19.99

Regular price $49.99 Sale price $19.99