Privacy policy

Privacy Policy

Last updated: 27.10.2026

This Privacy Policy explains how YOUR COMPANY NAME we collects, uses and shares your personal data when you visit pawloveme.com or buy from us.

We are the controller of your personal data.

What data we collect
- Order data: name, email, phone number, shipping and billing address, and the items you order.
- Payment data: payments are handled by our payment providers (such as Shopify Payments, PayPal, Stripe). We never see or store your full card number.
- Device and usage data: IP address, browser, device type, pages you visit and how you got to our site. We collect this with cookies and similar technologies.
- Messages: anything you send us when you contact customer support.
- Marketing data: your email address if you subscribe to our emails.

How we use your data
- To process and deliver your order, and to give you tracking and customer support.
- To prevent fraud and keep our store secure.
- To send you marketing emails, only if you have agreed. You can unsubscribe at any time.
- To measure and improve our website and advertising.
- To meet our legal and tax obligations.

Legal basis (EU/EEA, UK and Switzerland)
- Contract: to fulfil your order.
- Legal obligation: for accounting and tax records.
- Legitimate interests: fraud prevention, site security and improving our store.
- Consent: for marketing emails and non-essential cookies. You can withdraw consent at any time.

Who we share your data with
We only share data with companies that help us run the store:
- Shopify (store platform and hosting)
- Payment providers: [PayPal, Stripe, Shopify Payments]
- Shipping and fulfilment partners, including suppliers in [COUNTRY, e.g. China], so they can deliver your order
- Marketing and analytics tools: [Meta Pixel, Google Analytics, Klaviyo, TikTok Pixel - keep only what you use]
- Authorities, if the law requires it
We do not sell your personal data for money.

International transfers
Your data may be processed outside your country, including in the United States and [COUNTRY OF YOUR SUPPLIER]. When we transfer data from the EU/EEA, UK or Switzerland, we rely on safeguards such as Standard Contractual Clauses or an adequacy decision.

How long we keep your data
We keep order and tax records for as long as the law requires (usually [5-10] years). Marketing data is kept until you unsubscribe. Support messages are kept for [2] years.

Cookies
We use cookies that are needed for the store to work (cart, checkout, security) and, with your consent, cookies for analytics and advertising. You can change your choice at any time through the cookie banner or your browser settings.

Your rights
If you are in the EU/EEA, UK or Switzerland, you have the right to access, correct or delete your data, to restrict or object to its use, to receive a copy of your data, and to withdraw consent. You can also complain to your local data protection authority.

If you are a California resident, you have the right to know what personal data we collect, to request deletion or correction, and to opt out of the "sale" or "sharing" of personal data for advertising. We won't treat you differently for using these rights.

To use any of these rights, email us at [YOUR EMAIL]. We will reply within 30 days.

Children
Our store is not for children under 16 and we do not knowingly collect their data.

Security
We use reasonable technical and organisational measures to protect your data. No online system is completely secure.

Changes to this policy
We may update this policy. The date at the top shows the latest version.

Contact
DualLeashTm
Bulgaria 4410 Vasil Levki 14
fabienfabre2004@yahoo.com